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Do you supply other promotional products that aren’t listed on your website?

Yes we do!  We can source most things.  If you see an item you like and its not listed in our catalogue or on our website, please contact us to discuss.  We will do our best to find it for you.

Will I able to preview my order?

Yes!  We can provide an actual sample for approval subject to request as well as visual before order is produced.  Sample cost will be waived once order is placed.

Lead times?

Generally takes 10/15 working days from final artwork approval.  Advise us at time of enquiry if an express delivery is required.

What is the minimum order quantity?

Minimum order quantity is the print run at a cost effective price.  Orders below minimum we can do but will incur additional costs.

How should I provide artwork?

Email artwork in most formats as long as they are HIGH RESOLUTION!  As a rule of thumb the pixel dimensions need to be at least 1000 x 1000 and the memory size at least 500kb.  The formats we most commonly work with are: .jpg .png .gif .eps .tiff .psd .pdf.  If you're not sure, just ask and we will advise what is possible.

What if I don’t have artwork in above format?

No problem, we can re-draw or vectorize your logo at cost.  Please contact us for more information.

Right to use trademarks?

Any customer of ULIKE IDEAS LAB represents and warrants to ULIKE IDEAS LAB that he or she has the unrestricted right to use, copy and distribute each copyright, trademark, service mark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illustration of any person or any other intellectual property in the way it is to be printed on or otherwise applied to the promotional merchandise ordered by the customer.  All customers must agree to defend, indemnify and hold ULIKE IDEAS LAB harmless from any claims, alleging that the promotional merchandise ordered by the customer violates or infringes upon any rights of any third party. 

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